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Expired

Help Desk Executive

Kathmandu, Nepal

Job Duties & Responsibilities: Help Desk’s primary responsibility will be to provide first-level support to the customer who visit Vianet Service Centre the Help Desk is assigned to. Furthermore, Help Desk is also required to handle Front Desk duties such as payment collection, assisting in account issues, sales, inactive customer follow-up, and L1 phone support duties such as resolving tickets raised through phone support.   Customer Service: <ul> <li>Engaging in active listening with customers, confirming or clarifying information, and diffusing angry clients, as needed.</li> <li>To register the ticket on the proper support ticket heading.</li> <li>Providing customers with the organization’s service, product, and features information.</li> <li>Making sales or recommendations for products or services that may better suit client needs.</li> <li>Renewing packages, collecting payments providing bills to customers.</li> <li>Handling accounts and billing issues for customers.</li> <li>Engage in inactive customer follow-up when required.</li> <li>Taking part in training and other learning opportunities to expand knowledge.</li> <li>Provide effective resolutions to all escalated issues.</li> <li>Empathize with the customer and build rapport.</li> <li>Correct escalation to upstream and downstream department</li> <li>Adhering to all company policies and procedures.</li> </ul>   Technical : <ul> <li>Troubleshoot internet and IPTV issues including on all consumer devices and recommend resolutions to ensure better customer service.</li> <li>Troubleshoot and explain Wi-Fi issues to customers</li> <li>Router Configuration</li> <li>Update firmware on consumer devices</li> <li>Correct escalation to upstream and downstream department</li> <li>Coordinate with customers and the relevant departments of Vianet in order to schedule field visit at customer premises where required</li> <li> Follow up with customers to evaluate service deliver.</li> </ul>   Qualification: Bachelor’s running/Complete in management or computer engineering stream.   Experience: Work experience not required but preferred.   Job Location: Tinkune, Panipokhari and Attariya.

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Salary: Not Disclosed
Experience: 0 - 1 (Years)

Expired

Assistant Branch Coordinator

Chitwan , Nepal

Qualification: Bachelor degree in management or related field.   Experience: 2 years’ experience as a team leader Job Location: Attariya ,Kohalpur , Mahendranagar and Tandi   Job Duties & Responsibilities: Develop appropriate business plans and budgets for the branch in line with the company plans and to be approved by the CEO and the Board. <ul> <li>Lead and motivate the branch management team and ensure the achievement of goals and targets.</li> <li>Hire, train, and develop the functional managers/supervisors in cooperation with HR and other department functions in HO.</li> <li>Ensure that all the staff appointed in the Company are utilized at the maximum level to produce the optimum level of output maintaining the proper discipline of the Company as laid down in the Company Handbook.</li> <li>Ensure that formal/informal training for the staff is sufficiently planned and held as per the requirement confirming that all the staffs are aware of policies/procedures and consistently apply procedures as set down in the handbook and internal circulars.</li> <li>Ensure adherence to all operational terms approved by Head Office and other internal/external guidelines.</li> <li>He/she should further analyze, recommend and implement control measures/system changes to minimize operationally</li> <li>Make prompt decisions on prompt areas.</li> </ul>

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Salary: Not Disclosed
Experience: 2 - 3 (Years)

Expired

Branch Manager

Kathmandu, Nepal

Work Experience and Other Criteria;   For Branche Manager: <ul> <li>A minimum of 3 years of experience in Commercial or Development Banks in Credit Sales/Deposit management, Trade Finance and other Sales roles with thorough understanding of Compliance and Risk.</li> <li>Able to lead the branch towards achieving goals/targets</li> <li>Able to lead, mentor and groom team members to create better output</li> <li>Have good knowledge of product and competitive market with sound working relationships with clients.</li> </ul>   Academic Qualification Criteria: <ul> <li>A Minimum of Bachelor’s Degree in Management/Economics for Assistant/Officer Level.</li> <li>A Minimum of Bachelor’s Degree in LLB/BA.LLB. with Advocate License for Legal Department.</li> </ul>   Age Criteria: <ul> <li>Age not exceeding 35 years for Officer Level.</li> <li>Age not exceeding 30 years for Assistant to Supervisor Level.</li> </ul>   Other Competencies: <ul> <li>Excellent communication and interpersonal skills</li> <li>Exceptional Analytical and Leadership skills</li> <li>Ability to work well within a team and individually</li> <li>Excellent written and verbal communication</li> <li>Resourcefullness</li> <li>Strong analytical and research skills</li> <li>Ability to possess critical thinking</li> <li>Ability to take challenge and meet deadlines.</li> </ul>   Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates. The Bank reserves right to accept or reject any or all applications without assigning any reason whatsoever. Only candidates getting through initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification.

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Salary: Not Disclosed
Experience: 3 - 4 (Years)

Expired

Assistant Relationship Manager

Kathmandu, Nepal

For Assistant Relationship Manager Requirements: <ul> <li>A minimum of 2 years of experience in Commercial or Development Banks in Credit Sales/ Deposit management, Trade Finance and other Sales roles with thorough understanding of Compliance and Risk.</li> <li>Have good knowledge of product and competitive market with sound working relationships with clients.</li> </ul>   Academic Qualification Criteria: <ul> <li>A Minimum of Bachelor’s Degree in Management/Economics for Assistant/Officer Level.</li> <li>A Minimum of Bachelor’s Degree in LLB/BA.LLB. with Advocate License for Legal Department.</li> </ul>   Age Criteria: <ul> <li>Age not exceeding 35 years for Officer Level.</li> <li>Age not exceeding 30 years for Assistant to Supervisor Level.</li> </ul>   Other Competencies: <ul> <li>Excellent communication and interpersonal skills</li> <li>Exceptional Analytical and Leadership skills</li> <li>Ability to work well within a team and individually</li> <li>Excellent written and verbal communication</li> <li>Resourcefullness</li> <li>Strong analytical and research skills</li> <li>Ability to possess critical thinking</li> <li>Ability to take challenge and meet deadlines.</li> </ul>   Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates. The Bank reserves right to accept or reject any or all applications without assigning any reason whatsoever. Only candidates getting through initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification.

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Salary: Not Disclosed
Experience: 2 - 3 (Years)

Expired

Digital Operation – Up to Supervisor

Kathmandu, Nepal

For Digital Operation Requirements: <ul> <li>A minimum of 2 years of experience in Commercial or Development Banks in Digital Banking Department.</li> <li>Good knowledge of Core Banking System for interfacing digital platform</li> <li>Knowledge of digital banking products like Mobile/Internet Banking, Cards, Payment Gateway etc</li> <li>Monitoring the performance of digital assets and ensuring its functionality.</li> </ul>   Academic Qualification Criteria: <ul> <li>A Minimum of Bachelor’s Degree in Management/Economics for Assistant/Officer Level.</li> <li>A Minimum of Bachelor’s Degree in LLB/BA.LLB. with Advocate License for Legal Department.</li> </ul>   Age Criteria: <ul> <li>Age not exceeding 35 years for Officer Level.</li> <li>Age not exceeding 30 years for Assistant to Supervisor Level.</li> </ul>   Other Competencies: <ul> <li>Excellent communication and interpersonal skills</li> <li>Exceptional Analytical and Leadership skills</li> <li>Ability to work well within a team and individually</li> <li>Excellent written and verbal communication</li> <li>Resourcefullness</li> <li>Strong analytical and research skills</li> <li>Ability to possess critical thinking</li> <li>Ability to take challenge and meet deadlines.</li> </ul>   Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates. The Bank reserves right to accept or reject any or all applications without assigning any reason whatsoever. Only candidates getting through initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification.

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Salary: Not Disclosed
Experience: 2 - 3 (Years)

Expired

Legal Department – Up to Senior Assistant

Kathmandu, Nepal

For Legal Department: <ul> <li>Prior experience in related department of Bank and Financial Institutions shall be an added advantage</li> <li>Draft, review, negotiate and finalize legal documents for operations, Credit/Lending Activities, Finance, Human Resources, Administration and other matters or practice areas.</li> </ul> <hr />   Academic Qualification Criteria: <ul> <li>A Minimum of Bachelor’s Degree in Management/Economics for Assistant/Officer Level.</li> <li>A Minimum of Bachelor’s Degree in LLB/BA.LLB. with Advocate License for Legal Department.</li> </ul>   Age Criteria: <ul> <li>Age not exceeding 35 years for Officer Level.</li> <li>Age not exceeding 30 years for Assistant to Supervisor Level.</li> </ul>   Other Competencies: <ul> <li>Excellent communication and interpersonal skills</li> <li>Exceptional Analytical and Leadership skills</li> <li>Ability to work well within a team and individually</li> <li>Excellent written and verbal communication</li> <li>Resourcefullness</li> <li>Strong analytical and research skills</li> <li>Ability to possess critical thinking</li> <li>Ability to take challenge and meet deadlines.</li> </ul>   Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates. The Bank reserves right to accept or reject any or all applications without assigning any reason whatsoever. Only candidates getting through initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification.

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Salary: Not Disclosed
Experience: 1 - 2 (Years)

Expired

Junior Assistant Trainee

Kathmandu, Nepal

Level: 4th   Qualification and training: SLC passed from reputed educational institution or board. At least ‘D’ grade (1.6 GPA) in SEE examination conducted by Nepal Examination Board with minimum 3 months or 75 days or 180 hour of basic computer training certificate.   Experience and skills: Experienced in micro finance institution having two wheeler license are highly preferred.   Age: 18-35 years (should not exceed 40 years for female candidates)   Selection Type: Written exam, field observation, computer operation (Word, excel, powerpoint, email, internet, etc.), related practical examination and interview.   Short list: Publication of merit list for the written examination. The applicants will be notified the date, time, place and syllabus for written exam in the website: <a href="http://www.swbbl.com.np/">www.swbbl.com.np</a>   Application fee: Rs. 500. Candidates can participate in exam only after fee payment.   Required documents: <ul> <li>Application form (The form can be downloaded from the website <a href="http://www.swbbl.com.np/">www.swbbl.com.np</a>, 2 PP size photo, copies of citizenship, character certificate, transcript, computer training certificate, experience certificate (if any).</li> <li>Equivalence certificate in case of foreign educational degree.</li> </ul>   The applicants should mention the advertisement number outside the envelop.

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Salary: Not Disclosed
Experience: 0 - 1 (Years)

Expired

Gender, Climate Change And DRR Officer

Kathmandu, Nepal

Description of assignment title: Gender, Climate Change and DRR Officer   Assignment country: Nepal Sustainable Development Goal: 5. Gender equality   Volunteer category: International UN Volunteer Specialist   DoA reserved for persons with disabilities: No   Host entity: UNWomen   Type: Onsite   Duration: 12 months (with possibility of extension)   Task description: Under the direct supervision of the Programme Specialist (WPS, Humanitarian, DRR Programme), the UN Volunteer will undertake the following tasks:   a. Build partnerships and support in developing resource mobilization strategies: <ul> <li>Provide technical support to the development of partnerships and resource mobilization strategies</li> <li>Identify potential programmatic areas of cooperation, based on strategic goals of UN Women Nepal, countries’ needs and donors’ priorities and develop the relevant partnerships.</li> </ul>   b. Advocate and facilitate knowledge building and management and communication: <ul> <li>Ensure documentation of the programme implementation process and products produced are following UN Women guidelines</li> <li>Contribute to the exchange of information and knowledge products internally and externally of the programme</li> <li>Organize major advocacy campaigns, events, training, workshops and knowledge product Provide media advocacy support</li> <li>Support the organization with consultations, meetings, and training for the programme unit (including on virtual platforms).</li> <li>Develop background research for preparing thematic briefs, speaking points, periodic progress reports, meeting and events reports, etc.</li> <li>Develop in preparing case studies and human-interest stories</li> <li>Participation in partner meetings and stakeholder consultations</li> <li>Assist with documentation and record-keeping of project documents.</li> </ul>   c. Provide technical inputs on Gender and DRR and climate change programme/portfolios: <ul> <li>Support in developing different tools</li> <li>Analyse and document climate risk trends in Nepal from a gender perspective</li> <li>Identify and advise on strategic entry points and emerging areas of work on UN Women’s cli-mate change, DRR and humanitarian programme</li> <li>Support development of new areas of programming in the country related to gender-responsive DRR and Climate change, including drafting of project proposals, TORs and documents, and providing support to UN Women country offices.</li> <li>Support country office with innovative approaches for developing women’s resilience to climate change by introducing new skills, technology, livelihood options, entrepreneurship.</li> <li>Provide support to monitoring, and reporting. This includes preparation of analytical reports, briefing notes, background papers, summaries, correspondence and talking points; preparation and finalization of knowledge resources, collection and analysis of data, and providing in-puts to quarterly reporting.</li> </ul>   d. Support coordination with UN System, Development Partners: <ul> <li>Support coordination efforts with UN System, International Development Partners to support mainstreaming gender equality and women’s empowerment, raise potential problems and provide solutions.</li> <li>Guide to establish performance indicators, and monitoring achievement of results in line with the workplan</li> <li>Identify capacity building needs and support partners through technical assistance, mentoring, training, cross-partner learning, and capacity development initiatives</li> <li>Provide coordination support and participate in meetings including with other UN Agencies, government and development partners.</li> </ul>   e. Support in providing inputs to advocacy, knowledge building and communication efforts specific to all governance programme: <ul> <li>Support with background research for project briefs and presentations</li> <li>Support coordination and organization of advocacy activities and campaigns events, training, workshops, and knowledge products.</li> <li>Assist with inputs towards the development of knowledge management products</li> <li>Assist with documentation and collation of best practices and review of relevant literature (including laws and policies).</li> </ul>   Eligibility criteria:   Age: 27 – 80   Additional eligibility criteria: This assignment is funded by the Government of Finland, therefore specific criteria apply: <ul> <li>Candidates must be Finnish nationals and must have knowledge of Finnish or Swedish.</li> <li>Candidates must be at least 27 years of age at the time of application.</li> <li>Candidates who already served on a UN Volunteer Specialist assignment funded by the</li> <li>Government of Finland are not eligible.</li> </ul>   Selection process: Only shortlisted candidates will be contacted. The selection will be done by the UN Host Entity at the level of the country of assignment. Interviews will be conducted by the UN Host Entity in March. +++ UN Volunteer entitlement calculator: <a href="https://app.unv.org/calculator">https://app.unv.org/calculator</a> +++   Nationality: Candidate must be a national of a country other than the country of assignment.   Donor priorities: . Required experience: 3 years of experience in DRR, Gender and Climate Change. Demonstrable ability to provide programmatic and coordination support in the areas of gender, DRR, climate change, building women’s resilient to disaster; Experience on DRR and climate change context in South Asia is strongly desirable; Demonstrated experience working with and building partnerships with donors and civil society organizations internationally and in the field. Working experience with UN Women or other United Nations agencies an asset.   Area(s) of expertise: Energy and environment   Driving license: – Languages: English, Level: Fluent, Required   Required education level: Master degree or equivalent in International affairs, social science, policy, and/or any relevant field directly related to gender equality and the empowerment of women and girls Climate change, Disaster Risk Reduction, Gender Equality   Competencies and values: <ul> <li>Accountability</li> <li>Adaptability and Flexibility</li> <li>Client Orientation</li> <li>Commitment and Motivation</li> <li>Commitment to Continuous Learning</li> <li>Communication</li> <li>Creativity</li> <li>Ethics and Values</li> <li>Integrity</li> <li>Leadership</li> <li>Planning and Organizing</li> <li>Respect for Diversity</li> <li>Self-Management</li> <li>Working in Teams.</li> </ul>

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Salary: Not Disclosed
Experience: 3 - 4 (Years)

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