Nepal Insurance Customer Service & Network - Hospitals (example)

Branch & Geographic Network

• NICL’s website provides a comprehensive “Branch List” that covers branches across all provinces (e.g., Sudurpashchim, Lumbini, Gandaki, Madesh, Bagmati, Koshi, Karnali). 

• Example branches include:

  • Mahendranagar, Kanchanpur (Sudurpashchim) – Tel: 099‑522227 

  • Baglung, Purano Bus Park (Gandaki) – Tel: 068‑522726 

  • Nepalgunj, Surkhet Road (Lumbini) – Tel: 081‑535400, 535401 

  • Ameer Bhawan, Ganeshthan, Kamaladi, Kathmandu (Head Office / Bagmati) – Tel: 5321353 etc.

Service Offerings & How the Network Supports Them

• At each branch customers can likely do: policy issuance, premium payments, renewals, claim lodgement. The branch list implies local presence for many service‑touchpoints.

• For health/medical/other insurance (depending on product) the network of branches complements hospital tie‑ups (though NICL’s specific “network hospitals” list is not immediately found in the sources I checked).

• The brochure of NICL emphasises: strong reinsurance backup, wide coverage across the country.

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