Job Description

• Develop and implement a sales plan and meet the monthly sales target of the branch.
• Ensure timely response to new service installations and troubleshoot requests.
• Meet operations/logistics targets of the branch to ensure uninterrupted delivery of Field Services.
• Ensure prompt response and effective customer service to branch’s customers, both at the field and those visiting the branch office.
• Address customer and employee satisfaction issues promptly.
• Evaluate employee performance and provide feedback and coaching as needed.
• Responsible for the overall operation of the branch including sales, customer services, human resources, and administration.
• To supervise installation and troubleshoot of Fiber, FTTH and Wireless connectivity.

Source : Merojob

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