Job Description

• Develop and implement a sales plan and meet the monthly sales target of the branch.
• Ensure timely response to new service installations and troubleshoot requests.
• Meet operations/logistics targets of the branch to ensure uninterrupted delivery of Field Services.
• Ensure prompt response and effective customer service to branch’s customers, both at the field and those visiting the branch office.
• Address customer and employee satisfaction issues promptly.
• Evaluate employee performance and provide feedback and coaching as needed.
• Responsible for the overall operation of the branch including sales, customer services, human resources, and administration.
• To supervise installation and troubleshoot of Fiber, FTTH and Wireless connectivity.

Other Specification

• Bachelor’s Degree in any discipline with minimum 1 year experience in a team leading position with proven Record of leading and coaching a team to achieve targets.
• Working Knowledge of sales, admin, and finance in a branch setting will be an added advantage.
• Mature, self-motivated, and results-driven attitude.
• Strong oral and written communication. Strong Customer Service Skills.
• Should be able to work under pressure and during odd hours.
• Own vehicle and driving license.

Source : merojob

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