• Stall Sales:
  • Set up and manage the Masta Kala Crafts stall at events, fairs, and exhibitions.
  • Engage with visitors to showcase our range of authentic Nepali handicrafts.
  • Educate customers about the cultural significance and craftsmanship behind each product.
  • Assist customers in selecting the perfect handicrafts based on their preferences and interests.
  • Process sales transactions accurately using cash registers or mobile payment systems.
  • Maintain cleanliness and organization of the stall, including arranging products attractively.
  • Monitor inventory levels and restock merchandise as needed to ensure availability.
  • Collaborate with the team to meet or exceed sales targets and revenue goals.
• Customer Service:
  • Provide warm, welcoming, and personalized customer service to all visitors at the stall.
  • Act as a brand ambassador for Masta Kala Crafts, sharing knowledge about our artisans and their techniques.
  • Address customer inquiries, concerns, and feedback in a professional and timely manner.
  • Handle and resolve customer complaints or issues with empathy and efficiency.
  • Build and maintain strong relationships with customers to encourage repeat business and referrals.
  • Collect feedback from customers to identify opportunities for product improvement or expansion.

Job Specification

• High school diploma or equivalent; Bachelor’s degree preferred.
• Previous experience in sales, customer service, or retail is advantageous.
• Excellent communication and interpersonal skills with a customer-centric mindset.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong attention to detail and organizational abilities.
• Flexibility to work weekends and evenings as required for events.

Source : Meroplacement

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