Job Description

• Prepare and plan overall technical budget for region which should include new network expansion and upgrade for existing network to accommodate projected growth.
• Should take care of core technical infrastructure installed within region for National/International Transmission, BNGs and CDNs.
• Lead and drive escalated technical issues of the region and provide them support on priority.
• Make sure all ODN (Optical Distribution Network) are in good health in terms of performance and comply with our standards.
• Conduct technical communication to the branches of regions. For example, technical side of new product, new policy, SOP.
• Maintain support/network vital signs within threshold for all branches within the region. This includes MTTR, Field visit ratio, 12hrs/24hrs/48hrs field support, and preventive visit.
• Should be process oriented and data driven. Follow the process which are already outlined and construct new process on need basis.
• Train network and support people of branches within region on regular basis to strengthen technical capabilities.
• Make sure technical documents like network topology, policies, and SOPs are in placed in all branches and regionally.

Source : Merojob

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