Qualifications:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and other relevant software
• Strong organizational and time-management skills
• Ability to multitask and prioritize tasks effectively
• Previous customer service experience is preferred
• Knowledge of the travel industry is a plus

Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner
• Answer and direct incoming calls to the appropriate department or individual
• Maintain a clean and organized reception area
• Manage the company's email and postal mail correspondence
• Assist with administrative tasks such as data entry, filing, and photocopying
• Schedule appointments and maintain the company's calendar
• Process and record payments from clients
• Provide information to clients regarding our services and packages
• Collaborate with other team members to ensure excellent customer service
• Handle and resolve any customer complaints or issues in a timely and professional manner
• Maintain office supplies and place orders when necessary

Note: Female candidates are highly encouraged to apply.

Source : Merojob

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