Job Specification

• 5+ yearsin operations management, preferably in the health, wellness, or service-based industry.
• Proven track record in managingday-to-day operations, streamlining processes, and improving service delivery.
• Hands-on experience in handling grievances, workforce planning, and employee engagement initiatives.
• Industry Knowledge:
• Familiarity with the health and wellness industry, customer service standards, and inventory management.
• Experience managing multi-branch or franchise-based operations is a plus.
• Strong leadership and team management abilities to guidebranch managers and staff.
• Ability to fostercollaboration and promotea positive work culture.
• Analytical mindset to identify inefficiencies and implement process improvements.
• Conflict resolution skillsfor addressing staffand customer concerns.
• Excellent written and verbal communication for effective reportingand training.
• Ability to liaisewith stakeholders, suppliers, and franchise partners.
• Willingness to work in a dynamic environment and adapt to evolving business needs.
• Commitment to stayingupdated on industrytrends and best practices.

Source : meroplacement

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