Major Areas of Responsibility

• Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
• Ensures proper condition of theatre assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.
• Plans and manages meetings of internal staff, housekeeping, and security.
• Prepares duty roaster of staff and manages them in rush hours.
• Directs staff for cleaning and maintenance to ensure hygiene and safety.
• Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
• Assists in training the internal and outsourced staff to ensure quality customer service.
• Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.

Note: The candidate should be willing to work on Saturdays and Public Holidays.

Professional Pre-requisites

• 2 years of work experience in the Hospitality / Service industry at a junior level.
• Able to manage staff and shifts.
• Basic technical knowledge about machinery and equipment.
• Documentation skills to maintain institutional knowledge.

Preferences

• Bachelor’s Degree in Hotel Management.

Source : merojob

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