Full Job Description

• Respond to user requests and provide technical support in person, over the phone, or through electronic communication.
• Troubleshoot hardware and software issues, escalating more complex problems when necessary.
• Install, configure, and maintain desktop applications and peripheral devices.
• Assist in managing network infrastructure, including servers, VPNs, and firewalls.
• Monitor system performance, addressing issues related to network connectivity or slow response times.
• Support the creation and maintenance of network user accounts and permissions.
• Collaborate on IT project implementation under the direction of senior IT staff.
• Help research and evaluate new technologies and solutions.
• Participate in testing and deploying software and hardware updates.
• Document IT procedures, configurations, and troubleshooting steps for future reference.
• Provide basic training for users on new systems or software as needed.
• Keep accurate and up-to-date records of hardware and software inventory.
• Assist in upholding IT security protocols and implementing best practices.
• Support data backup and disaster recovery efforts.
• Ensure compliance with company IT policies and procedures.

Job Specification

Bachelors in Computer/ Electronics Engineering/ IT
Experience:
At least 6 Months in related field ( Freshers are encouraged  to apply) 

Source : Meroplacement

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