Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner
• Answer and direct incoming calls to the appropriate department
• Check-in and check-out guests efficiently and accurately
• Process payments and maintain accurate records
• Handle guest complaints and resolve issues promptly and effectively
• Maintain a clean and organized front desk area
• Assist with room reservations and inquiries
• Provide information about hotel facilities, services, and local attractions
• Collaborate with other departments to ensure guest satisfaction
• Follow all safety and security procedures to maintain a safe environment for guests and staff
• Perform other duties as assigned by the Operations Manager

Join our team at Baber Mahal Vilas and be a part of a dynamic and growing company. Apply now to start your career as a Front Office Associate

Source : merojob

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