Key Responsibilities:
- Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support
- Assist customers in the implementation of HR Software
- Track and monitor all support cases to ensure timely resolution and follow-up
- Clearly identify, document, and find solutions for customer issues and product problems
- Communicate technical issues to the Development, QA/QC, and Supervisor
- Contribute to documentation and knowledge base library
Education:
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Bachelor's Degree in any IT-related discipline or BBA (HR specialized preference)
Source : merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
1 - 2 (Years)
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No. of Vacancy :
3
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Min. Education :
Bachelor Degree
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Last Date to Apply :
February 22, 2025